Our experience working with Melanie was outstanding. From the initial conversation with Melanie I knew that she was the right person. Buying a home is an exciting yet stressful time, especially for a first time home buyer. Her expertise helped to take that stress away. She was extremely knowledgeable about the mortgage process, and all the loan products that First Security had to offer. She was very fast to react to any situation that came up – and believe me, we had many roadblocks, but she helped us understand what we needed to do and get it taken care of quickly. Her communication with us was excellent. Our realtor even told us how easy she was to work with and that we chose a great lender. If you want top of the notch service, Melanie is definitely the person to go to. She will be the first and only person I will recommend to anyone looking to finance a home!
Del and his team at First Security Mortgage Corporation made owning my condo (that I had been renting for years) a reality. As a first time home buyer, the process was very new to me and my situation was a bit complicated. Del and his wonderful team kept me advised of the progress every step of the way. The entire team was extremely knowledgeable and responsive. Whenever I had a question (which was very, very often) I could always call him, no matter the day or time. I’ve learned a lot about the home buying process and I am truly grateful that I found First Security Mortgage Corporation. They definitely went above and beyond to make this happen for me and because of that, I now have a home that I can call my own. Thank you, First Security Mortgage Corporation. -Lindsey
Rich and the staff at First Security have to be the easiest people to deal with when it comes to a mortgage refinance. From the very beginning everything was handled professionally and explained in great detail to where I could easily understand the process from beginning to end. Once I completed my application for refinance, both Rich and the staff at First Security was very receptive to any questions I had with certain document requests and made the process less stressful than previous experiences with other lenders. I can't thank Rich and the fine people at First Security enough for everything.
Melanie was great to work with, and her team was a step ahead of the game throughout, they exceeded my expectations. They were very accurate, and I always got answers to my questions in a timely manner. My overall experience was excellent, I would absolutely recommend First Security Mortgage to my friends and family.
I really enjoyed working with Joe in financing my loan for my first home. He walked me through and advised me in ways I didn't even know I needed help in. He found the right loan for my needs, and he made me comfortable and excited for every decision I made in purchasing my home. He was available at all times by phone even when it was late and I had questions, he was quick to assist.
I would highly recommend First Security Mortgage to friends and family as they get prepared for the home buying process!
Melanie was very efficient, she always called back right away with answers, she made my experience very pleasurable. Her level of service was excellent.
We had a great experience working with Melanie and the First Security team. Everyone was phenomenal! We have told all of our friends and family about our experience and will continue to do so! THANK YOU!
Rich, we never could have done this without you. You rescued us from near failure. I will always and only recommend you.
Del explained everything effortlessly to me. Every individual I interacted with was kind, professional, and very helpful! Superb experience!
We worked with Melanie on mortgages for two home purchases and on a refinance. She was knowledgeable, helpful, a pleasure to work with, and always helped us to find the ideal solution for our situation. We would recommend Melanie and First Security Mortgage to anyone!
Melanie was able to provide answers to all of my financial concerns. Everyone on your team worked together to ensure we closed on time. I am above and beyond satisfied. Thank you to everyone that contributed to new beginnings in our first home! We really appreciate it! Thank you
Del and his team at First Security are the best! I have worked with them for years. They are professional and caring, always willing to help you. They have made all of my sales/purchases and refinances super simple. And when I explained why I needed this last one to be a quick turnaround; once again they came through for me moving up my close. I can’t thank them enough. I will be sure to highly recommend Del and his team to everyone I can. “ see you next time”
Rich did an excellent job, closing was within the time frame under my circumstances. Highest level of courtesy, efficiency, and clarity. Overall experience was excellent.
I have worked with Melanie four times, and I would recommend her to anybody! She is very professional, yet personable and easy to talk to!
I can't express enough how fantastic Melanie and her staff were throughout my entire home buying process! Every question answered promptly and willing to genuinely listen to my concerns; and even talk me through when it all became overwhelming. Good people make a great company and if you're looking for someone to treat you right, Melanie Alexander and First Security Mortgage hands down will carry you across the finish line! Thank you!
Rich is the best. A pleasure to work with, always gets back to you, I would definitely recommend him to my friends, and anyone for that matter!
Thanks Del for everything. I'm finally home!
Dear Del Lekan; I would like to thank you for the opportunity of doing business with you. I would highly recommend you to people I know. I felt that you treated my wife and I very well, you were very patient, and understanding which means a lot. You also helped me out with all the surprises that came up on my credit and guided me through them. Most other places simply would have just turned us away, but you helped us out and we now have our first home together. Thank you so much for making this all happen. Sincerely, Brian & Tracy Uher
Melanie was great! The whole staff/team were very helpful. They couldn't have made the process any more smooth, it was great! Best group of people we ever worked with, if I had to do it again we would come to First Security. Thank you for everything!!
I can never say enough good about the service provided by Melanie and the First Security team. I have a very busy schedule and unpredictable schedule making any transactions difficult. Melanie, Dee, and all of the staff were more than accommodating to my schedule. This is the fourth time I have used First Security and as always it was an easy and friendly experience. I would never be able to buy a house with another company. Thanks again for the great customer service.