Family-Owned and Operated since 1979

PRIVACY POLICY

Your privacy is important to us. We are committed to protecting your privacy and earning your trust. We respect your right to keep your personal information confidential and to avoid unwanted solicitations. 

This Privacy Policy explains the types of information we gather and what we do with it, and Is intended to provide you notice of First Security Mortgage Corporation’s (“FSMC”) information management practices, including how the information is gathered, safeguarded and the degree to which you may control the maintenance and sharing of your information. 

Your use of any Services or this website constitutes acceptance and agreement with this Privacy Policy and any other applicable terms.
 

Information Gathered

Personally Identifiable Information That We Collect

FSMC respects your privacy and is committed to protecting personally identifiable information that you provide in connection with your use of this website and Services. FSMC may gather information that personally identifies users of this website, even if you provide such information to us. For example, FSMC will gather information about individuals requesting products or services when they submit a request, create a user account or otherwise provide information through this website. 

We will also collect nonpublic personal information about you and members of your household in connection with your agreements, applications or transactions with us. This information may be aggregated from information you provide or through technological collection from cookies, pixel tags, web beacons, browser fingerprinting or other tools. The type of information collected may vary depending on your use of this website, the products or services you inquire about or select and the type of product or service you agree to undertake. Information collected may include: 

  • information we receive from you on applications, agreements and other forms;

  • information about your transactions with us, our affiliates or others;

  • information about the creation of user accounts, interest in particular services, location-based information, online consumer behavior, your use of this website or interest in products and services related to those offered by FSMC and interaction with other web-based or mobile applications;

  • information we receive from consumer reporting agencies and other sources; and 

  • with your consent, we may ask a third party providers to confirm or give us more details about your applications, inquiries or transactions with us or others.

Non-Personally Identifiable Information That We Collect

You may be asked to provide information that does not personally identify you. FSMC may request this information to understand you better and to also bring to your attention new products, services, programs or offers that may be of interest to you. 

In many cases, FSMC will automatically collect certain non-personally identifiable information about your use of this website and Services. FSMC might collect, among other things, information concerning the type of internet browser, operating system or computer operating system you are using, the domain name of your internet service provider, your "click path" through the website or "click-through" from an email, the website or advertisement that was linked to or from the website when you visited and your IP address. To do this, FSMC may use cookies and other technology (see below). Your use of our website and Services, and information provided through these technologies, will be anonymous unless you provide us with personally identifiable information or have provided such information in the past.

 

Information about Other People

Some of the services on the website may ask you to submit personally identifiable information about other people. For example, you might submit a person's name and other personally identifiable information if you are interested in a product or service. A record of that transaction will be maintained as allowed and/or required by law. In addition, we may add those people’s information to our marketing database for future use or access by them or us.

 

Cookies and Related Technology

The website and some products and services, and associated advertisements, may contain "cookies," clear gifs (also known as web beacons or web bugs), or similar technology. A cookie is a piece of data that holds information that identifies you to our website, if your computer is enabled to accept cookies. Web beacons assist in the delivery of cookies and the collection of non-personally identifiable information, such as "click path" and other data as described above. In using our website, you agree that we may store a "cookie" on your computer. Our website does not use cookies to retrieve any information from your computer. You agree that we may use cookies, clear gifs, frames, server log analysis and other technologies as they are developed to customize your experience with our website and Products and Services. 

 

USE, DISCLOSURE AND SHARING OF INFORMATION

 

Personally Identifiable Information

FSMC uses information about you to deliver the Information, Products and Services that you request, to keep you informed about changes affecting our Products or Services or your account, to inform you of other Services or offers in which you might be interested, and to improve and enhance our website and Services. If you provide FSMC with personally identifiable information, we will take all reasonable and appropriate steps to protect it from unauthorized disclosure. 

You may opt-out to receive email from us by following the directions in each message to "unsubscribe." However, if you choose to opt out of marketing messages, we reserve the right to contact you regarding your transactional issues, account status, technical support, product information, changes to account terms and any other matter that might affect our service to you and/or any products or services you purchased from us, as applicable. 

FSMC will not share, sell, rent or disclose any personally identifiable information that we have collected except as stated herein, or in the following instances: (i) we have been given your consent to disclose; (ii) we have previously informed you of the disclosure, including by means of our Privacy Policy or on the website, or through the Product or Service where you provided your information; (iii) we are required by law, legal process or court order to disclose; (iv) disclosure is necessary to identify, contact or bring legal action against someone who may cause or be causing harm to, or interference with, FSMC's rights or property, other website users, or anyone else; or (v) to respond to an inquiry, request or complaint that you have made. FSMC may also use IP addresses in cooperation with internet service providers to identify users if we deem it necessary to comply with law, to enforce compliance with this Privacy Policy or our Terms of Service, or to protect our website, customers or others.

We do not sell or provide any information we gather to third parties who may wish to provide you with information about their products or services. 

We may, as permitted by law, provide information about you to certain persons or organizations. The types of persons or organizations we may share this information with include: 

  • persons or organizations that perform professional, business, underwriting, credit review or other functions for us;

  • your loan broker or originator organization;

  • title and escrow agents;

  • designated vendors associated with your transaction, such as appraisers and insurance agents; and,

  • regulatory and enforcement authorities.

We have procedures that restrict access to nonpublic personal information about you to our employees and others who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards to protect your nonpublic personal information. 

 

Contact Us Regarding Privacy

FSMC is dedicated to protecting your personally identifiable information and welcomes questions and comments on this Privacy Policy. All questions or comments should be directed to: 

First Security Mortgage Corporation

15887 Snow Road, Suite 200

Brook Park, OH 44142

(800) 589-5889 

or by email compliance@FSMC.net

 

FSMC reserves the right to change this Privacy Policy and its websites’ Terms of Service or Use at any time. All changes will be effective when posted, and your continued use of the website after the posting will constitute acceptance of, and agreement to be bound by, those changes.

 

Effective Date: January 1, 2017

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